You Spent $150K on Brand Strategy, and Tammy with a Bad Experience Just Burned It All Down in a Comment

Brand perception isn’t built in Canva. It’s not sculpted in Slack threads or during your agency’s Monday morning brainstorms over almond milk lattes. It’s born in silence—then gutted, glorified, or ground to dust in the comments section while your social team is off “circling back.”

All it takes is one unpaid intern forgetting context. One automated reply under a furious thread. One “LOL” where an apology should’ve been.

Burger King UK tried a joke in 2021. X called HR.

If you still believe your online brand image is dictated by your branding guidelines, here’s the reality: your customer perception of brands is shaped by replies, receipts, and how fast you clap back when things go sideways.

Your brand identity strategies can’t save you there. Only presence can.

Cancel Culture Doesn’t Have Office Hours

Scheduled content is essential. But it’s not enough when things go sideways. The comment section doesn’t sleep, and neither does TikTok’s algorithm.

You’re not just being watched. You’re being screen-recorded, quoted out of context, turned into a meme, and dissected by people who don’t even follow you. And no, that dusty apology template from 2019 won’t save you.

People don’t just cancel—they coordinate.

There was a time when a bad PR moment meant a quiet editor’s note. Now it means a hashtag, a Change.org petition, a Reddit thread that hits front page, and a CNN screenshot before your team has finished drafting the Slack message.

Case in point: Balenciaga’s 2022 “bondage bear” campaign.

The public didn't just critique it—they organized a full-blown digital protest. Hashtags surged. Influencers distanced. Kim Kardashian—the literal face of postmodern brand partnerships—paused her endorsement and publicly questioned the brand's values. You know it's bad when the influencer rethinks the contract.

You can’t mute the mob. But you can manage the mic.

Look, cancel culture isn’t random. It follows patterns. Delayed responses, passive apologies, and “we’re looking into it” fluff are red flags.

What you do next in the comments section isn’t PR—it's brand crisis management in real time. It’s advocacy or silence. One buys you time. The other guarantees screenshots.

If 86% of people won’t buy from brands with bad reviews, what do you think they do with ones that double down on tone-deafness?

So if you're still treating your comments like noise, be ready when they turn into an online brand image obituary. Cancel culture in marketing doesn’t wait for context—it waits for your next mistake.

Brands Are Getting Roasted Alive — And Paying for It

Brand perception shifts in crisis. Publicly. With receipts. Then reposted by someone who doesn’t even buy your product but still has thoughts.

In a ResearchGate study, 58% of brands caught in social media firestorms saw immediate damage to public perception. But here’s the thing: 40% never recovered. Not in Q2. Not in Q-anything. Not even after their PR firm invoiced six figures. That’s the shelf life of silence and “we’re listening” energy in a crisis.

The internet doesn’t forget. Your audience remember who replied and who retreated.

Shein: Loved, Loathed, and Still Trending

Let’s talk contradictions.

Shein is what happens when massive customer communities, discount, and questionable ethics crash into each other at full speed.

It’s one of the most searched fashion retailers online. It’s also one of the most criticized for everything from labor practices to greenwashing. They get a constant loop of “add to cart” followed by TikTok takedowns.

That’s what happens when brand reputation management doesn’t scale with virality. Your customers keep buying — and dragging you at the same time. A masterclass in what happens when you build a castle on shaky perception.

Skims: The Brand Positioning That Doesn't Miss

Now, contrast that with Skims.

Same internet. Same microscope. But instead of scrambling, Skims leans in. Every campaign is with calculated inclusivity—body diversity, real customers, actual cultural touchpoints.

You don’t need to like Kim Kardashian to admit the brand isn’t winging it. It’s a playbook in strategic brand positioning tactics. The audience sees consistency, transparency, and—shockingly—humility.

While other brands plead for second chances, Skims writes the rules in real-time. And when trolls come for them, their customer perception of brands is so solid, the community handles it for them.

Communities Don't Just Clap—They Burn Too

You can’t “build community” and disappear when that same community has questions. Whether you’re a startup or a global label, your online loyalty squad becomes your unofficial PR team.

If you’ve invested in surface-level brand identity and neglected relationship-building, your customer communities will notice. And when the receipts go live, it’s not the crisis that hurts—it’s the silence that follows.

Here’s the thing: you don’t get to choose when a fire starts. But you sure as hell get to choose whether you answer the smoke alarm or not.

Silence Is a Statement. And It’s Not Saying Anything Good

There’s a myth floating around boardrooms that silence is strategic. It’s not. It’s guilt—just in lowercase.

When you ghost your own comment section, you’re broadcasting indifference. And the public reads it loud and clear. In fact, a review found that brands who respond to negative reviews are 35% more likely to retain customers. Those that stay silent are blacklisted.

And no, letting your social team “monitor the situation” while you finish your campaign deck doesn’t count as brand trust building. Your silence is a comment. Your inaction is a reply.

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The Bystander Effect and How It’s Killing Brand Trust

Psychology has a name for this mess: the bystander effect. When people see something go wrong and nobody steps in, they assume it’s because no one cares—or worse, because everyone agrees with the problem.

If a customer drops a public complaint and your brand doesn’t show up? Your silence signals consent. And it doesn’t take long before others join in. Now you’re not just dealing with one angry customer. You’re managing a full-blown perception crisis, compounded by everyone who saw you flinch and said nothing.

United Airlines Paid the Price of a 48-Hour Silence

In 2017, United Airlines forcibly removed a paying passenger from an overbooked flight. The incident was filmed. The internet exploded. And the brand took nearly two full days to release a coherent response.

The fallout was swift. United lost nearly $1 billion in market value within 24 hours . All because they treated brand crisis management like an afterthought. That delay rewrote their online brand image in real-time.

Your Brand Awareness Techniques Are Useless If You Ghost Your Audience

You can push all the brand awareness techniques you like — influencer campaigns, polished visuals, trend-hopping Reels — but they mean nothing if you vanish when your audience actually speaks up.

If you want to build customer communities that last, you don’t just respond when it’s convenient. You show up when it’s uncomfortable. You acknowledge when something’s off. That’s how real brand positioning tactics work in practice, not theory.

The Backhanded Compliment That Saved Wendy’s

Let’s be honest — if most brands tweeted like Wendy’s, their legal teams would stage a walkout. But that’s exactly the point.

While others still copy-paste polite apologies under passive-aggressive comments, Wendy’s took the internet’s worst instincts and made them part of their brand DNA. They didn’t play defense — they built a throne in the middle of the food fight.

And it paid off. The brand went from just-another-QSR to a textbook case in brand differentiation methods that worked across comment sections, campaign assets, and customer expectations.

This wasn’t accidental virality. It was deliberate tone control — so consistent, the audience stopped asking if Wendy’s would clap back. They asked when.

Humor Isn't a Risk. In 2025, It's Brand Advocacy in Disguise.

Let’s kill the myth: self-aware humor isn’t “too casual.” It’s comment-section survival gear.

Wendy’s isn’t beloved for being funny. It’s respected because it knows exactly when to be funny. That kind of precision is brand crisis management. It turns potential blowups into public loyalty trials — where your audience often rules in your favor.

Humor + speed + consistency = advocacy.

When done right, your customers will defend you for free.

Stop Replying Like a Bot. Nobody’s Filing HR Reports in the Comments.

You don’t build brand trust by smothering every negative comment with a “We’re so sorry to hear this.” That’s empathy on autopilot — and audiences see through it.

Some comments need context. Some need facts. And yes, some need heat.

Wendy’s figured out that not answering with templated PR statements was what made them more human. Their approach wasn’t to pretend to be perfect — it was to acknowledge flaws faster than the critics could meme them.

That’s how you flip a complaint: with tone, timing, and truth. It’s not “edgy,” it’s emotionally intelligent. And that’s exactly what brand trust building looks like in the digital age.

Wendy’s Didn’t Just Build an Audience. It Cultivated a Digital Defense System.

This is what most brands miss: Wendy’s didn’t just grow followers. It activated advocates.

By being consistent, real, and unapologetically self-aware, Wendy’s trained its audience to expect personality — and defend it. And when your brand community starts calling out the trolls before your team even sees the comment? That’s earned advocacy.

Who’s Actually in Charge of Brand Perception?

Not Your CMO. Not Your Guidelines. Not Even Your Campaigns.

Look, your brand perception isn’t in your deck. It’s in your comment section.

It’s being shaped right now by an intern on TikTok who guessed their way through your post. It’s being tested by a customer who tagged you in a 17-second Reel, got ignored, and is now writing a 7-part LinkedIn teardown. It’s being reshaped by someone in a subreddit you’ve never visited, publicly dragging your FAQ copy.

Your brand is in court every day — and your audience is the jury. They’re not waiting for your perfectly-worded brand manifesto. They’re watching your receipts.

Ownership Is Shared. Perception Is Crowdsourced.

Brands that still act like reputation is top-down are the same ones doing quarterly rebrands because they “lost relevance.”

Here’s the actual issue: you don’t control your brand’s image — your audience does. And the best ones co-own it with you. Not because you begged. Because you earned it.

That’s what customer communities do when they trust you: they defend, repost, clarify, and sometimes — drag you constructively instead of burying you.

You don’t build community by asking for UGC. You build it by actually showing up when it’s inconvenient.

Aerie: The Brand That Replied Instead of Retouching

You want a working model? Try Aerie. 

No filters, no face-tuning, no quiet deletions. They let real customers talk. They replied. They kept replying. And it stuck.

They’ve now got a legit spike in brand advocacy that didn’t need influencer fluff. Just visibility, humility, and consistency.

That’s what actual loyalty programs are supposed to feel like. Not cashback gimmicks — just real affinity built in public.

Brand Advocacy Isn’t a KPI. It’s a Reaction.

You don’t build advocacy with slogans. You build it when someone tags you in a rant at 2:14am… and gets a human response at 2:20.

Because yes — people don’t expect brands to be perfect anymore. They just expect them to respond like they’re awake.

Don’t Let One ‘LOL This Is Trash’ Tank Your Q4

There’s a special kind of arrogance in brands that still treat comment sections like clutter.

One offhand “LOL this is trash” under a promoted post seems harmless — until your CFO forwards you a thread from Reddit that ends with “hard pass on this brand.” At that point, your budget isn’t the only thing tanking. Your brand trust just took a hit from a comment that no one replied to.

And yes, your silence was a reply.

Brands that think perception is built in campaigns and lost in crises aren’t wrong — just incomplete. It’s maintained in comments. And the faster you accept that, the faster you can apply actual brand positioning tactics that keep you from looking like you outsource your dignity to legal.

Respond Fast. Like, “Pause-the-meeting” Fast.

If your response window is longer than your shipping time, you're not protecting perception — you're padding it.

A review from Harvard Business showed that businesses that respond to negative reviews quickly retain more customers.

What qualifies as “quick”?

Within two hours — not “by the end of business.”

The internet doesn’t run on office hours. Neither does outrage.

Fast replies show you're not scrambling for permission. They signal that your brand isn’t just aware, it's awake. That’s the core of effective brand awareness techniques today — not campaign reach, but real-time relevance.

Know When It’s Feedback — and When It’s Just Noise

Not every troll deserves a thesis. But not every angry comment is trolling, either. Learn the difference.

Spam wants attention. Feedback wants a fix. If you’re treating both the same way (or worse — ignoring both), you’re handing your brand advocacy over to your loudest critics.

Monitor sentiment across customer communities, and let your frontline teams escalate things that feel like red flags before the public does. Because if a frustrated customer tweets and you don’t respond, they’ll assume your community will. That assumption rarely ends in your favor.

Build Better Products (Yes, Straight From the Comments)

The comment section is also where free R&D lives.

Most brands over-index on surveys and underuse the literal live testing lab they already have. Your customers are handing you friction points and feature requests in real time. When you treat that like white noise, you don’t just miss improvement opportunities — you signal that brand loyalty is a one-way transaction.

Use feedback from the comments to identify trends in usability, pricing objections, or product confusion. Your most vocal critics are often your most invested users — and fixing something they flagged publicly can turn them into public advocates just as fast.

Reward Loyalty in Public. Always.

Want to earn love? Respond to rage.

Want to earn loyalty? Respond to support — in public.

Too many brands hyper-fixate on crisis mode and forget the people already standing up for them. If someone drops a positive comment, quotes your post with praise, or defends you in a reply thread: reward it. Like it. Thank them. Share it. Don’t leave them hanging.

This triggers the reciprocity bias — people tend to favor brands that engage with them, especially when it’s unexpected. That tiny interaction builds deeper trust than any glossy testimonial video you’ll overpay for later.

Your brand advocacy doesn’t start in influencer spreadsheets. It starts in how you make regular people feel seen in public.

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Train Your Social Team Like They’re Negotiating Hostage Situations

Seriously.

Your social team shouldn’t be interns with access to Canva. They should know tone calibration, escalation routes, brand positioning, and — if you’re smart — real-time decision autonomy. If they have to wait three hours for a manager to approve a 2-line reply, you're setting perception on fire in slow motion.

The teams who win the internet don’t just post cute stuff. They reply with confidence, empathy, and clarity. Every comment they handle well is one less thread your PR agency needs to clean up.

You don’t need a million-dollar campaign to earn trust. But you can lose seven figures in revenue over one comment that went sideways because you were too slow, too stiff, or too silent.

So yeah — “LOL this is trash” can’t kill your Q4 on its own. But your non-response might.

You're Not Getting Cancelled for the Mistake. You're Getting Cancelled for Pretending It Wasn't One.

The internet’s memory is long, but its mercy comes faster than brands deserve — if, and only if, you show up while it still matters.

40% of brands suffer lasting damage after a social media crisis. Not because the crisis was unfixable. But because they didn’t act like it mattered until it already did.

Public apology paragraphs mean nothing if you ignored the comment section when it was burning.

That’s not crisis management — that’s reputation CPR after the brand’s already flatlined.

You want brand loyalty in 2025?

It starts with showing your receipts. In public. In real time. No ghosting, no “our team is looking into this,” no three-day blackout while your agency writes something safe.

Say something. Say it fast. Say it like you give a damn. Or get ready to trend for the wrong reasons. Again.

Does social media ever take a break? Guess not.

We’re back with another quick recap of what went down this week. So sit back, catch up, and get into it – before you drift off into weekend mode.

What’s new on Instagram?

Double Speed Playback for Reels Has Arrived

Scrolling in a rush? Instagram has you covered. The platform just added a 2x playback option for Reels, letting users speed through content at double speed.

Whether you’re watching meme edits or cramming info from how-to videos, it’s a small but mighty update.

“Edits” App Teased by Instagram Chief

Instagram chief Adam Mosseri confirmed in a post that a standalone “Edits” app is coming, and it should be landing in the next couple of weeks. The goal? To give creators even better tools for crafting engaging content.

The best part? It’ll be free. Mosseri did mention that some premium features might be added later on, but the plan is to keep most of the tools available at no cost.

What’s new on Facebook?

Facebook Is Testing a “Voice Mode” for Stories (aka TikTok 2.0?)‍

Facebook is cooking up something new for Stories: a “Voice Mode” feature that lets you narrate over images and videos with a more prominent voice-first design. Think TikTok’s voiceover tool... but make it Meta.

If rolled out widely, this could bring a new wave of audio-driven content creation to the platform, and possibly even more Story engagement (finally?).

What’s new on Threads?

Filters and Effects Are Coming to Threads Photos‍

Threads is finally catching up in the visual game. The platform is working on the ability to add filters and effects to photos, making it easier to post aesthetic or stylized content without leaving the app.

It’s a step toward more creative expression, and potentially more engaging feeds.

What’s new on YouTube?

New “Inspiration” Tools‍

YouTube is rolling out three new inspiration features to help creators spark ideas and keep the content flowing:

1. Brainstorm from Anywhere
   You’ll now get integrated comments and data from your past videos, making the brainstorming process inside Studio more intuitive and seamless.
2. Hooks
   AI-powered suggestions designed to help you craft stronger intros that grab attention and boost viewer retention. Because let’s be honest, those first few seconds really matter.
3. Quick Saves
   Found a great idea while you’re mid-scroll? You can now save it instantly from your idea list, right when inspiration strikes.

What’s up with TikTok?

Trump Says TikTok Deal Is (Finally) Coming‍

Trump says a deal to sell TikTok’s U.S. operations will be finalized by Saturday, just before the latest deadline hits. The app is still owned by China’s ByteDance, which violates a U.S. law passed earlier this year.

There’s strong interest from buyers, and Trump, who originally called for a ban in 2020, claims he’s the one making the final call. Whether it actually happens? We’ll know soon.

When Brands Throw Shade, Consumers Grab Popcorn

Brand rivalries in marketing campaigns don’t sell actually sneakers, burgers, or soft drinks. They sell something louder: dominance. Look, this isn’t about quality or features—it’s about who can steal the spotlight, drag the other brand publicly, and walk off with a smug smirk and a higher Q4. Apple and Samsung didn’t just advertise—they launched cultural airstrikes. Pepsi humiliated Coke so badly, Coca-Cola literally rewrote itself.

When brands start beef, it’s rarely product-first—it’s ego-first. Because nothing boosts recall like a public battle.

In this article, we’ll tear open the wires behind these campaigns: the behavioral triggers, the tribal addiction, the dopamine loops… and the part no one likes to say out loud—sometimes the brag matters more than the product ever did.

Why Humans Crave Brand Wars

You’d think consumers buy based on features, benefits, or—wild idea—value. Wrong decade. In the current arena of brand rivalry campaigns, people pick sides like it’s a moral obligation. Apple fans won’t touch Samsung, even if it folds their laundry. Adidas loyalists won’t admit Nike makes a better sole. We’re not in the business of preference anymore—we’re deep in identity warfare.

This isn't strategy. This is limbic-level loyalty.

Your Brain on Beef: What Actually Happens

When brands go to war, consumers don’t just watch—they engage. Research confirms that marketing wars between brands activate the amygdala, the brain’s fight-or-fanboy response system. We’re hardwired to interpret rivalry as drama, and drama gets attention—fast.

That’s why a petty Twitter jab between two logos can outperform your polished campaign reel. Conflict drives memory. People don’t just remember the ad—they retell it, debate it, defend it.

It’s tribalism in a hoodie.

The Real Effect on Behavior (And Why Marketers Should Care)

The impact of brand wars on consumer behavior is far from theoretical. When Pepsi launched the “Pepsi Challenge” in the 1970s, it didn’t just prove people liked the taste more—it forced Coca-Cola to rewrite its formula. That single rivalry stunt led to New Coke, one of the most expensive brand faceplants in history.

You’d think Coke would bounce back by ignoring it. Instead, the drama worked—for both sides. Brand heat = attention = sales. Even now, 40+ years later, Coke and Pepsi still throw the occasional shade because it keeps their names in headlines and their fans ready to tweet.

Brand Personality: Your Real Product

Did you know that 45% of Gen Z consumers say a brand’s personality influences loyalty more than the product itself?

So when you launch brand rivalry campaigns, you're not just attacking competitors. You're solidifying your tribe’s self-perception. Apple = sleek rebel. Samsung = pragmatic innovator. The product is secondary. The posture is everything.

The Brands That Made Battles an Artform (and a Tax Write-Off)

Some brands run ads. Others enter marketing wars between brands like they’ve got personal beef—and a CFO who’s fine with weaponizing the media budget. The result is campaigns so bold, so unapologetically petty, they’ve earned a spot in marketing textbooks and shareholder meetings alike.

This isn’t advertising. This is sport. And these are the brands rewrote the rules of competitive marketing tactics.

Burger King vs. McDonald’s: The One-Cent Humiliation

Burger King didn’t just troll McDonald’s—they geofenced their physical locations and offered Whoppers for one cent… but only if the order was placed while standing near a McDonald’s. That wasn’t a discount. That was a middle finger wrapped in location data.

The stunt—officially called the Whopper Detour—forced users to download the BK app, activate location services, and participate in what can only be described as petty genius. It was the kind of strategic disrespect that made other CMOs sweat.

The receipts:

• 1.5 million app downloads in 9 days
• 3.5 billion impressions
• Mobile order sales shot up 54%

Samsung vs. Apple: $1 Billion in Legal Fees and Worth Every Cent

Samsung’s 2011 “The Next Big Thing Is Already Here” campaign mocked Apple so hard, Apple sued. And lost. And sued again. And paid. And sued again.

The ads roasted Apple fans for queuing outside stores, implied iPhones were outdated on arrival, and made Android users look like the ones with inside knowledge.

And it worked. Hard.

• Samsung's smartphone market share jumped from 23% to 30% in a single year
• The Galaxy S III overtook the iPhone 4S in Q3 2012
• Samsung's brand value surged 20% after the campaign

Even with over $1 billion in legal costs during the feud, Samsung came out stronger in key markets. The impact of brand wars on consumer behavior is clear. Consumers don’t always side with the winner—they side with whoever sounds like they’re winning.

Pepsi vs. Coca-Cola: The Feud That Broke Coke

The Pepsi Challenge didn’t just pit two sodas against each other—it backed Coca-Cola into such a tight corner that it did the unthinkable: changed its formula. Actually. New Coke happened because Pepsi ran taste tests in malls and proved that people liked its flavor more—at least when they weren’t told which brand it was.

Coke panicked, launched New Coke in 1985… and got dragged by the entire public. Consumers hated it. Pepsi gloated. Coca-Cola stock trembled.

Within months, Coca-Cola backtracked and re-released the original under the name “Coca-Cola Classic.”

This remains one of the most extreme examples of brand feuds in advertising—a campaign that literally changed the market leader’s product and embarrassed them into submission.

So, What’s the Actual Lesson Here?

You can’t afford to be bland in a market that rewards boldness. These aren’t just stories of sass and shade—these are legit case studies of advertising battles between brands that shifted public sentiment, redefined product loyalty, and exposed how fast emotional loyalty can overtake rational preference.

Because the impact of brand wars on consumer behavior, when done right, doesn’t just push conversions. They push narratives. And in a world where attention is currency, the brand that owns the narrative wins.

The Brands That Tried… and Failed

Some brands try to pick a fight and end up slapping their own reflection. Because starting a feud without a sharp brand positioning against competitors is like throwing a punch mid-yawn—no impact, no edge, just awkward regret and public silence.

What follows are not success stories. These are brand competition case studies that prove one thing: clout-chasing isn’t a good strategy—it’s a boardroom panic attack with a media budget.

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Chevrolet vs. Ford: When “Authenticity” Becomes Ammunition for Memes

Chevy tried to tug at authenticity with its “Real People, Not Actors” campaign—a series that seemed designed to give Ford a free laugh. Chevy owners were surprised on-camera by “real reactions” to features. Except none of it felt real. It read like a script written by an algorithm trained on daytime TV.

Ford fans tore it apart. The internet turned it into a meme lab. Parody videos went viral, and Chevy ended up spending millions to air a campaign that actively fed its competitor's fan base.

Lesson: If your biggest flex is “we don’t use actors,” you might need to reassess your brand differentiation in competitive markets.

Microsoft vs. Apple (Rebuttal Edition): Too Late, Too Clunky, Too… Microsoft

By the time Microsoft tried to respond to Apple’s “I’m a Mac” series with its own comeback (“Laptop Hunters,” “I’m a PC”), Apple had already lapped them in perception, tone, and cultural capital. Microsoft’s ads weren’t wrong—they just weren’t sharp.

Worse, they positioned themselves as the “sensible choice,” which translated to Gen Z and Millennials as “boring uncle energy.” The tone missed the sarcasm of the original Apple campaign and instead felt like an HR manager had written it. This was a real-time reminder that marketing to Gen Z requires more than being factual—you need to be culturally fluent.

IHOP vs. IHOB: A Rebrand That Should’ve Stayed in the Group Chat

In 2018, IHOP announced it was changing its name to IHOB—International House of Burgers. The goal was to create buzz and show off its burger menu. But in reality, it caused total internet chaos.

Yes, they got attention. Social media exploded. Sales went up… temporarily. But the long-term brand confusion was so severe, investors started questioning the leadership’s judgment. By 2020, IHOP’s stock had dropped over 20%, and traffic didn’t recover.

You can’t build long-term equity on temporary confusion. It works in memes, not in markets.

Why Rivalry = Engagement 

You see, brand rivalries are not risky. They’re rocket fuel. And no, you’re not just “increasing share of voice.” You’re giving your audience a hit of neurochemical chaos they didn’t know they needed.

Feuds trigger the same brain activity as scandal. That’s a measurable surge in amygdala activity—the part of your brain that lights up during fights, drama, and cliffhangers. It’s why the right kind of feud doesn’t just trend—it hijacks your feed and dares you to scroll past.

Attention Isn’t Given. It’s Taken.

Look at the data. Successful brand rivalry campaigns consistently outperform traditional media strategies when it comes to attention metrics—clicks, comments, shares, and repeat impressions. Not because they’re louder. Because they’re stickier.

A standard brand ad tells you what they do.
A battle shows you why they matter.

Because when brands drag each other in public, consumers don’t just watch. They invest. They compare. They screenshot. They pick sides. You’re no longer just another ad in the timeline—you’re the main event.

Status Signaling Is a Real Thing. And Rivalries Hack It.

This isn’t just entertainment. This is strategic psychology. Research shows that when brands engage in public advertising battles between brands, they trigger a status effect—brands that are being talked about in conflict are seen as more dominant, more relevant, and more culturally important.

It doesn’t even matter who wins the feud.
What matters is that you're important enough to fight with.

This is how feuds quietly unlock strategies for outperforming competitors in marketing—not through better budgets or bigger billboards, but by becoming socially contagious. No one forwards a product feature list. But people will absolutely DM a savage brand tweet.

Scandal Outlasts Spec Sheets. Every. Single. Time.

Specs don’t go viral. Sass does.
Because no one reposts your technical differentiator. They repost a clapback.

That’s why some of the most iconic campaigns—T-Mobile vs. Verizon, Audi vs. BMW, Pepsi vs. Coke—aren’t remembered for the offer or the tagline. They’re remembered because they bit back. Those moments got embedded into pop culture, not just marketing dashboards.

The best part is you can absolutely win without “winning.” Just by starting the right fire, you force people to care. And in a market overflowing with beige, apathy is your real competition—not your rival’s product.

But Do These Rivalries Actually Work?

Short answer: Yes. Stupidly well.

Longer answer: They work so well that brands are willing to lose money short-term, just to own headlines and live rent-free in people’s heads. And yes — there are receipts.

The Numbers behind the Nonsense

Let’s start with Burger King’s now-infamous McWhopper proposal—an open letter to McDonald’s proposing a peace burger. Cute, right?

They spent $0 in paid media. The internet did all the heavy lifting.

That $0 budget turned into 7 billion earned media impressions.

Oh, and it bagged 18 Cannes Lions.

All for a burger collab that never even launched.

That’s comparative advertising strategy— not just outperforming competitors in marketing, but baiting them into silence and still walking away with the attention economy's gold medal.

And that’s not an isolated win.

Samsung got slapped with a $1 billion fine after Apple dragged them into court over design infringement. But while lawyers were sharpening pencils, Samsung's sales were doing backflips.

Post-feud, Samsung saw a 38% spike in U.S. market share and the Galaxy S3 outsold the iPhone 4S in Q3 2012.

Yes, the lawsuit cost them money. But the shade paid it back with interest.

When "Brand Value" Gets a Shot of Adrenaline

Feuds don’t just boost sales. They make brands more memorable — which is usually a more valuable currency long-term.

Take Doritos vs. Pringles. Doritos launched a cheeky attack ad implying Pringles were “stackable boredom,” and saw a 12% increase in unaided brand recall immediately after the campaign aired. That kind of lift in recall doesn’t just stay in PowerPoints. It feeds every future campaign.

Even when things get dicey, the firepower is hard to ignore. Gillette’s “Toxic Masculinity” ad wasn’t technically a rivalry, but it took a cultural stance that triggered a million think pieces. It sparked 60% engagement growth across digital, while also leading to a 30% drop in sales that year.

So yes — standing for something (or against someone) can cut both ways. But here’s the kicker: Gillette wasn’t trying to be safe. They were trying to be remembered.

The Real ROI of Rivalry

Battles aren’t free. They cost creative risk, social media management therapy, and sometimes legal cleanup. But if the brand positioning against competitors is clear — and the audience sees it as relevant — the trade-off is more than worth it.

And no, it’s not just about impressions or retweets. It’s about entering the market’s bloodstream, without having to scream about specs or run a 30-second product walkthrough ever again.

These are blueprints — proof that competitor advertising campaigns, when backed by real guts and a strong point of view, can do what safe, high-budget, forgettable ads can’t:

Make your brand louder, meaner, sharper… and absolutely unforgettable.

When to Start Beef — And When to Stay in Your Lane

Every marketer loves a good feud. But not every brand should throw hands.

In fact, some brands shouldn’t even clear their throat.

Because starting a rivalry without range is like sending a tweet with zero followers—it might make noise, but it’s not echoing anywhere useful. This section isn’t about buzz. It’s about whether your brand has earned the right to get provocative.

Red Flags: When Starting a Feud Is Just… Sad

Let’s make this simple. If your product underperforms, your reviews reek, and your social pages are a ghost town, firing shots at a competitor won’t mask the decay. It’ll magnify it.

• You have a low-loyalty customer base. You haven’t built trust yet. You’re not in a rivalry—you’re in denial.
• Your budget is tight. Battles require consistency, scale, and the ability to react fast. If you're still debating whether to boost that carousel post, hold your fire.
• You don’t know what you stand for. If your brand positioning is built on “We’re here too,” then shade isn’t strategy. It’s desperation.

Going into advertising battles between brands without clarity or momentum doesn’t position you as a challenger—it just exposes your weak spot in high-res.

Green Lights: When You’ve Earned the Right to Get Loud

Not all brands should brawl. But some? Some were born for it.

If you’ve got a cult-like customer base, product confidence, and a brand identity that’s loud, clear, and ready to be misunderstood—then yes, the table is set.

• You have a fanbase that will repost your jabs before you even hit send.
• You operate in a saturated market, where differentiation lives in tone and tension.
• You’ve built enough brand equity that a little backlash won’t send you into panic meetings.

These are the brands that use rivalry as a legitimate strategy for outperforming competitors in marketing. Think of Wendy’s. Think of T-Mobile. Think of Burger King in their geofencing, app-hijacking prime.

How to Throw a Legal Punch (Without Wrecking Yourself)

Let’s talk legal. Yes, you can call out a competitor. But no, you can’t misrepresent their product or make unverifiable claims. The U.S., UK, and EU have very real rules around comparative advertising strategies.

So, comparisons must be factually provable, not emotionally satisfying. You can say “We’re cheaper.” You can’t say “They’re trash.”

When analyzing competitor advertising campaigns, stick to verifiable contrasts—price, features, public reviews. And always assume their legal team has notifications turned on.

Also: avoid personal attacks. This is marketing, not playground politics. If it feels petty, it probably is. And if it isn’t relevant to brand differentiation in competitive markets, you’re wasting both your audience’s time and your ad budget.

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So… Should You Pick a Fight?

Bragging rights don’t sell products. But they do sell relevance, narrative dominance, and status. And in a market where attention is the only real currency, that’s often worth more than margin.

If you’ve paid attention, you’ve seen how the most successful brand rivalry campaigns aren’t about who’s right—they’re about who stays top-of-mind. The best advertising battles between brands don’t end in courtrooms; they end in cultural recall.

But not every brand deserves the mic.
So ask yourself—are you playing to win? Or are you just background noise in someone else’s PR war?

Because the most dangerous mistake isn’t going quiet. It’s thinking you’re in a fight you’re not built to finish.

The smartest brands use rivalry as one of many strategies for outperforming competitors in marketing—not as a substitute for value. Know the difference. Use it well.

At this point, if you're a celebrity and don't have a beauty brand... are you even famous?

From billion-dollar blushes to waitlist-only lip treatments, it feels like every A-lister is throwing their name (and face) on a beauty line. And honestly? It's working. In some cases, these side hustles are outperforming their actual careers.

But beyond the glam, this isn't just a celebrity trend. It's a marketing playbook, and if you squint past the pastel packaging and soft-focus product shots, you'll find lessons every marketer should be stealing.

The Beauty Boom: Why It Actually Matters

Let's start with this: celebrity beauty brands aren't just vanity projects anymore, they're legitimate money machines.

According to NielsenIQ, celebrity-founded beauty brands surpassed $1 billion in sales as of late 2023. That's a 57.8% jump year-over-year, and it's outpacing the entire beauty industry's growth of 11.1% during the same time. Translation? This isn't a phase. It's a takeover.

And the launches keep coming: new names, new lines, new campaigns, and fans keep lining up to buy. It's not just a rush of influencer-fueled capitalism. It's a shift in how brands are built, sold, and scaled in 2025.

Selena Gomez's Rare Beauty is now worth over $2 billion. Rihanna's Fenty Beauty? Estimated at $2.8 billion, contributing significantly to her billionaire status. And Hailey Bieber's Rhode, despite launching just in 2022, has already achieved over $100M in revenue.

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Why People Keep Buying (Even When They Know It's Celebrity-Backed)

Yes, the famous face helps. But it's not just about the star power.

The truth? These brands are slaying their marketing game:

• They sell identity, not just product – Buying Rare Beauty doesn't mean you're wearing blush. It means you're emotionally aligned with Selena Gomez, whose brand is rooted in mental health advocacy.
• They get the aesthetic right – Minimalist packaging. Dewy skin. Pastel tones. It's giving luxury and approachability.
• They stand for something – Mental health. Clean ingredients. Inclusivity. Rare Beauty donates 1% of sales to its Rare Impact Fund. Rhode promotes skin barrier health with a less-is-more ethos.
• They know the algorithm – They live on TikTok and IG. Launches feel like viral moments, not corporate announcements. Rare's Soft Pinch blush has gone viral multiple times: because of users, not ads.

Hailey Bieber's Rhode generated a 440,000-person waitlist during its initial launch by leaning into TikTok content that teased her "glazed donut skin" and reposting UGC from early fans.

What Marketers Can Actually Learn From Them

Celebrity beauty brands are basically creator-led DTC startups, but prettier.

Here's what's worth stealing:

• Turn your founder into your story – Even if they're not famous, people connect with people. Put a face on your brand.
• Make your products feel sensory – Think textures, vibes, feelings. Hailey Bieber's Rhode is the perfect example. Styling her skincare with donuts, smoothies, and soft lighting.
• Know your visual language – From fonts to filters, the best brands have a look, and they never deviate from it.
• Lead with values – Rare Beauty puts mental health at the core of their brand. Not in a preachy way, but in a way that builds trust.
• Use UGC as social proof – Content from real people is 50% more trusted than brand content. And it drives conversion. Rhode reposts and features UGC constantly, especially in product launches.

Personal Brands + UGC = The Celebrity Blueprint You Should Be Stealing

Celebrity beauty brands are winning because they're built like modern creator brands:

• A strong personal identity (the celeb)
• A product that matches that identity (the brand)
• A community that amplifies it (fans + UGC)

Take Rhode. Hailey isn't just promoting products—she's reposting fan content, responding to comments, and letting her community co-create the brand. TikTok is filled with GRWM videos featuring Rhode's peptide lip treatments, and Rhode reposts them constantly.

The result? It feels like a friend's skincare routine, not an ad campaign.

The vibe: Less "brand talking at you," more "bestie sharing her faves."

Marketing takeaway:

• Humanize your brand: founders, team, anyone
• Make UGC a core part of your strategy, not an afterthought
• Build a community that feels like it's "in" on the brand, not just buying from it

Bonus? UGC-powered launches get people hyped. Rare Beauty's Soft Pinch blush alone sold $70 million worth in its first year, becoming Sephora's #1 blush with one sold every 3 seconds.

When It Flops (Because Not All Celebrity Brands Hit)

Let's be real, not every celeb beauty brand is a Fenty.

Here's when it doesn't work:

• It feels like a cash grab – No story, no soul, just a logo and some lip gloss
• The celeb doesn't match the vibe – If the personal brand feels off, the product won't feel right either
• There's no reason to care – Weak mission, no unique angle, forgettable visuals = forgettable brand
• It tries too hard to be Gen Z – Please. Stop using slang you don't understand

A good example? When Addison Rae's brand Item Beauty was pulled from Sephora due to lack of demand, proof that TikTok fame alone isn't enough without strategy, cohesion, or consumer trust. According to Business Insider, the brand suffered from low differentiation and inconsistent promotion. Rae stopped posting about the brand just months after its launch.

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Kim Kardashian's SKKN received early criticism for its high price point and lack of differentiation. Despite Kim's mega-influence, reviews noted it lacked innovation and relied too heavily on aesthetic over function.

Not every celebrity should have a beauty brand. But the ones who do it right? They're redefining what brand loyalty looks like.

Celebrity beauty brands aren't just selling dewy skin, they're selling story, lifestyle, and belonging.

You don't need a stadium tour or 200 million followers to do the same. You just need a clear identity, a strong aesthetic, and a strategy that puts real connection first.

Because in 2025, the most successful brands aren't the loudest. They're the ones that feel the most human.

TikTok marketing isn’t what you think it is. It’s not just Gen Z lip-syncing, brands forcing trends, or your intern trying to convince you that "we need more behind-the-scenes content."

It’s a $5 million-a-year influencer economy, and right now, a retired schoolteacher is stealing your ad budget while sipping chamomile tea.

Your biggest competitor is probably a 95-year-old grandma with better engagement rates than your entire social media team combined. She’s pulling six figures from unfiltered, unscripted, unapologetic content, while brands are still stuck in 2019 wondering why their polished ad campaigns are getting annihilated.

Look, this isn’t about “keeping up.” It’s about survival. And if your marketing strategy doesn’t adjust fast, you’ll be handing your market share over to influencers who weren’t even supposed to be on the platform.

How TikTok Became a 215% Bigger Monster Than You Expected

TikTok was supposed to be noise. It was supposed to be a digital distraction—a glorified meme machine for chronically online teenagers. Not something that would rewrite how brands launch products, where consumers search for them, or how influence actually works. But here we are.

While your C-suite still whispers “LinkedIn thought leadership,” TikTok’s brand value exploded by 215%. Not over a decade. In one calendar year.

Still calling it “a Gen Z app”?

That thinking is costing you reach, relevance, and real ROI. Yes, marketing to Gen Z matters, but TikTok stopped being a one-demographic platform years ago. And now, even Google admits nearly 40% of Gen Z uses TikTok as their primary search engine. So while you’re fine-tuning blog metadata, Gen Z is typing “best gym shoes” into TikTok—and buying based on the first review they see.

If your brand isn’t there, you don’t exist. Not to them.

Now let’s talk time.

The average user spends 95 minutes per day on TikTok. Now, that’s not just “impressive.” That’s a direct threat to every other platform, every paid campaign you’re running, and yes—your email open rate.

And what’s powering that obsession?

User-generated content on TikTok. Not high-production ads. Not brand-safe explainers. Just... people. Real humans saying things your copy team would never dare type. TikTok is the only place where someone in a bathrobe, holding a blender, can crash your product's inventory in under six hours. Try matching that with a five-part ad funnel and a custom-built microsite.

Brands that know how to create viral marketing campaigns aren’t relying on luck or hashtags. They’re seeding user content. They’re reposting. Reacting. Collaborating.

They understand that the algorithm doesn’t care how long you spent in After Effects. It cares how quickly people care enough to watch till the end.

Why TikTok’s Most Explosive Growth Is Happening Above 50 Years Old

If your brand is still betting the house on Gen Z dance trends and Gen Alpha’s attention span, you’ve already missed the real headline: the most disruptive growth happening on TikTok right now isn’t coming from kids. It’s coming from the people who raised them.

While marketers were still workshopping how to make their brand “relatable to Gen Z,” the over-50 crowd quietly showed up—then blew right past the under-30s. No warning. No fanfare. Just retired pilots, sassy grandmothers, and ex-teachers casually pulling millions of views and bulldozing past your high-budget influencer strategy like it never mattered.

Joan and Jimmy O'Shaughnessy, a charming older Irish couple, now sit on over 3.9 million followers and 70 million likes. That’s not a fluke. They’re the future of trust-driven influence—and they’re pulling serious weight in campaigns that actually convert.

So what makes these “Silver Influencers” work?

For one: trust.

Try selling a skincare serum through a 21-year-old who changes routines weekly and can’t pronounce half the ingredients. Now try it through someone with crow’s feet, a long-standing opinion, and an audience that listens because they’ve lived similar lives. You don’t need a marketing degree to know which one lands harder. TikTok’s older creators hold longer attention spans, pull higher comment quality, and build interactive content marketing loops without even trying. Their communities don’t just watch—they engage.

And that matters. Because TikTok’s value doesn’t come from perfectly produced assets. It comes from participation. From relatability. From unfiltered, chaotic, raw, user-generated content that skips the funnel and goes straight to purchase. Older creators are excellent at this. They don’t need media training to come off authentic. They already are.

Brands that get it are engineering successful TikTok campaigns around this behavior. They’re not casting seniors for the sake of "representation"—they’re doing it because it performs. Campaigns like e.l.f. Cosmetics teaming up with 95-year-old Grandma Droniak to move product like a wrecking ball. No youth filter needed. No TikTok dance required.

So when you hear someone on your team refer to TikTok as a “young person’s game,” go ahead and flag that as expensive thinking. The platform doesn’t care how old your creator is. It cares whether they can hold attention and drive action. Right now, 65-year-olds are doing both better than the 25-year-olds you’ve been chasing for years.

The Economics of Silver Influencer Marketing—Why They’re Making (and Moving) More Money Than Your CEO

Once upon a time, “influencer marketing” meant Venmo’ing a 23-year-old with a ring light to smile at your protein shake.

But now?

Your target customer is pulling out their wallet because a 68-year-old just explained why your product’s better than their last three combined—and no, it’s not because she “resonates with Gen Z.” It’s because she’s built actual trust.

TikTok isn’t skewing older by accident. It’s skewing older because older creators are producing better marketing outcomes—for the exact same brands still stuck pitching “youth relevance” in QBRs.

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Top TikTok creators are earning up to $5 million per year, and Silver Influencers aren’t just part of that—they’re taking over the most lucrative segments. They’re selling out products, building niche empires, and casually blowing past their younger counterparts in engagement, trust, and conversions.

And while you’re trying to squeeze another collab into your paid media plan, these creators are out here launching product lines, signing licensing deals, and building long-tail brand equity—all through raw, stripped-back content that would give most PR teams a panic attack.

Here’s why that matters to you: if you're still measuring ROI on TikTok marketing by likes and reach, you’ve already lost. Your spreadsheet can’t show you loyalty. It can't show you relatability. But TikTok’s comments section can—and that’s where these older creators win every single time.

So why are they outperforming the younger ones you’re still clinging to?

Because they don’t follow templates. They don’t pitch like creators. They talk like people. Their content doesn’t just hit algorithms. It hits nerve endings. That’s the actual difference between reach and relevance. And it’s why Silver creators are redefining how brands should use TikTok for brand promotion in 2025.

Look... if you're still handing influencer briefs to 22-year-olds who ghost at 7K followers, you’re setting fire to your own budget. Meanwhile, the creators with bifocals and business acumen are landing six-figure partnerships and dragging your category out of obscurity—without ever uttering the word "algorithm."

Brands that understand this are rethinking their entire TikTok influencer marketing structure. They’re not forcing old creators into young formats. They’re designing effective TikTok content ideas for brands around what Silver creators already do best: convert attention into credibility, and credibility into sales. Not with transitions. With truth.

The Worst TikTok Marketing Mistakes (You’re Probably Making Right Now)

Posting 12 times a week doesn’t make you consistent. It makes you noisy. It’s not clever, it's not strategic, and it’s definitely not working.

Volume doesn’t impress the algorithm. Engagement does. Which is why most of your content—yes, even the one your head of brand called “bold and disruptive”—is quietly dying before it gets to anyone’s For You Page.

You think your team is using TikTok correctly. You think you're being consistent. But your idea of strategy is built on legacy thinking: schedule a post, hashtag the obvious, keep it “on-brand,” cross fingers, watch it flop. Then blame timing.

Timing does matter. But not the way you think. There are best times to post on TikTok for engagement, and they are real. Miss those windows and you might as well be uploading to a private server. Peak posting isn't guesswork—there’s data. And ignoring that data while crying about low reach is how brands dig themselves into irrelevance.

Now, what about content?

Look, TikTok users don’t want a video that feels like your creative team spent 9 hours in After Effects trying to sell shampoo with a 3-second B-roll transition. Your content looks like an ad. Which means it’s already dead. TikTok is allergic to sales tactics. It's wired for discovery, not pitch decks.

And yet, some of you are still pushing campaign assets that look like 2015 YouTube prerolls. This is how you burn ad budgets and still have nothing to show for it. Especially if you're a startup. Because TikTok advertising cost for startups isn’t cheap when you're doing it wrong. A single branded content push can run well over $10,000 in production, media, and influencer fees—and if the audience smells corporate varnish on it, you’re just paying to get ignored faster.

And the most brutal part is TikTok doesn’t forget. This isn’t LinkedIn where you can “clarify” and move on. TikTok screenshots everything. Comments roast in real time. If your campaign stinks, the algorithm won’t hide you. It will amplify the embarrassment.

The worst TikTok marketing mistake isn’t posting too much or being off-trend. It’s acting like you’re still in control. You’re not. The audience is. The algorithm is. The culture is. If you keep trying to make TikTok behave like a media channel, you’ll keep bleeding money trying to win a game no one’s even playing anymore.

How to Dominate TikTok with Silver Influencers

The brands actually pulling numbers on TikTok aren’t guessing anymore—they’ve figured it out. They’re using Silver Influencers like precision tools. As a strategy.

You see, TikTok is no longer just an awareness platform. It’s an end-to-end performance engine. From discovery to click to conversion. The ones winning aren’t the brands throwing out dance trends and praying for virality. They’re the ones integrating product placement into actual influence—and using creators who don’t need to beg for credibility.

TikTok’s Shop program already has 200,000+ businesses selling directly. And it’s turning creators into storefronts. In one now-infamous case, a Silver Influencer casually dropped a skincare rec—and it sold out in under three hours. No brand deal. No promo code. Just trust. That’s the level of pull we’re talking about.

If you're still running TikTok like a static channel—post, wait, refresh metrics—you’ve already been outpaced. Especially if you're a smaller brand trying to punch up. Successful TikTok marketing strategies aren’t about matching big-brand budgets—they're about using the platform like it was built to be used: fast, reactive, deeply human.

What works?

Giving creators full creative autonomy, letting them lean into their natural tone (even if it makes your PR team itch), and plugging into viral formats like marketing with memes without looking like a desperate uncle trying to “fit in.” Silver creators nail this because they’re not trying to be cool—they’re just being real. And real is what sells on TikTok now.

Let’s not sugarcoat this: if you’re still paying for scripted, polished content with agency edits and legal disclaimers, you’re burning budget. No one’s watching that. TikTok doesn’t reward polish. It rewards velocity and authenticity.

And what about your process?

If you're still reviewing influencer content over email threads, you're building latency into a system that lives and dies by speed. A TikTok trend lasts 72 hours—on a good day. If your workflow takes longer than that, you’re late and irrelevant.

This is exactly why tools like ZoomSphere matter. Managing content calendars, post approvals, and engagement tracking in one place is non-negotiable when you're working with real creators, real-time feedback loops, and creators who don’t wait for green lights. You can’t scale without infrastructure, and you can’t win without speed.

And let’s not pretend you're immune to the numbers.

If you can’t measure ROI on TikTok marketing in a way that ties content to conversion, you’re not marketing. TikTok’s built-in analytics won’t get you there. You need real TikTok analytics tools for marketers who actually care about post-level performance, retention dips, and conversion-assisted metrics. You need to know what’s working—and more importantly, why.

Especially now.

Because the TikTok algorithm updates in 2025 have quietly changed the rules. Discovery favors watch time, loop potential, and early comment velocity. So, your brand’s one-size-fits-all ad strategy won’t cut it. Content that triggers interaction in the first few seconds is king.

Guess who’s great at that?

People who’ve spent 60+ years learning how to hold attention without needing filters or trend overlays.

This isn’t about giving older creators “a chance.” It’s about using the people who already know how to connect—without trying. Silver Influencers have built loyal followings, not follower counts. And they’re doing it on their terms, while moving product at a pace most young influencers would kill for.

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You’re Either Adapting to TikTok, or You’re Falling Behind

TikTok isn’t actually disrupting the system anymore. It is the system. The brands winning now have rebuilt their strategies around TikTok influencer marketing.

Engagement metrics have been rewritten, and the smartest brands aren't overthinking it—they're executing TikTok marketing strategies designed for one thing: movement. While your team is still aligning brand tone, someone else just drove 30,000 units off a Silver Influencer’s unsponsored post.

TikTok isn’t “worth testing.” It’s already producing ROI in ways your Q4 plan won’t. So if you’re not rethinking how you show up here, don’t worry. Your competitors are. And they’re not playing nice.

Look, this isn’t a pivot. It’s a reckoning. Move now—or keep explaining last quarter’s numbers.

Social never sleeps. From YouTube’s push for better watch time to Instagram quietly killing off a forgotten feature, here’s your weekly roundup of what’s new, and worth your attention in the world of social media.

What’s new on Instagram?

Bye Bye, Notes on Reels and Posts

Instagram is pulling the plug on that one feature you probably forgot existed: adding Notes to Reels and posts. Adam Mosseri confirmed that the tool, introduced last year, never really took off (and honestly, we’re not shocked). Notes still live on in DMs, where they’ve seen more traction.

Instagram Search Is Getting Smarter

Instagram is working on improving in-app search with some major upgrades. Adam Mosseri announced on his Instagram that soon, you'll be able to:

🔎 Search for accounts with better accuracy
🔎 Search for content more easily
🔎 Search within a user’s profile to find specific posts or info faster

These changes should make it way easier to navigate the platform, especially if you’re hunting down older posts or stalking content (no judgment).

Meta Verified Gets a Push (Again)

Some users are now seeing a splash message inside the app saying that Reels from verified accounts typically get more engagement, basically a not-so-subtle nudge to subscribe to Meta Verified. Whether this is true across the board or just a growth tactic... we’ll let you decide.

What’s new on YouTube?

YouTube Is Changing How Shorts Views Are Counted

YouTube’s updating how it tracks view counts for Shorts, moving away from simple views and placing more weight on watch time. It’s a shift toward rewarding actual engagement rather than just scroll-by views, so if you're making Shorts, it’s time to focus on keeping people watching, not just grabbing attention.

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What’s new on X?

X Introduces Video Reaction Replies

X (formerly Twitter) is testing a feature that lets you react to posts with a video reply, a move clearly inspired by TikTok’s video responses. It’s aimed at boosting video engagement, and it could open new doors for creators who love being on camera (or brands who want to jump into trends).

What’s new on LinkedIn?

Calendly Meets LinkedIn CTA Buttons

LinkedIn now lets you integrate Calendly directly into your profile’s CTA button, making it easier than ever to book calls or meetings right from your profile. Great news for consultants, creators, or anyone tired of back-and-forth scheduling.

What’s new on TikTok?

TikTok Now Auto-Resizes Your Photos

Posting photos on TikTok? The app now automatically resizes images to a 3:4 format to better fit its vertical layout. No more awkward cropping or manual editing, just upload and go.